Cookie - Informative

The Guarantor of Privacy, with provision of May the 8th 2004 has adopted an European Legislation that impose to the Holder of web site to show to Visitors a banner that informs them on the policy of the Cookie on the site they are consulting and ask them to accept to go on with the web surfing. In this page are described the ways with which the personal informations are received and collected by SitoVivo S.r.l.

1 - What are Cookies?

Cookies are strings of text of small dimensions which the sites visited by the Customer send to its terminal (usually to the browser), where they are stored to be then sent again to the same site to the next visit of the same Customer. During the navigation on the site, the Customer can receive on its terminal also Cookie sent from different sites or web server (c.d. "third parties"), on which can reside some elements, (for example, images, maps, sounds, specific link to pages of other dominions) present in the site that the same is visiting.

Cookies, usually present in the browser of Customers in a very elevated number and sometimes also with characteristics of wide temporal persistence, are used for different purposes: execution of computer authentications, session monitoring, store of informations on specific configurations regarding Customers who access the server, etc.

2 - What are the main typologies of Cookies?

A - Technical Cookie and Outlining Cookie

We identify two macro categories of Cookies: "technical" Cookie and "outlining" Cookie.

Technical Cookie

Technical Cookie are those used only to "forward the transmission of a communication on the net, or when strictly necessary to the supplier of a service of the society of the information explicitly demanded by the subscriber or the Customer to supply such service" (cfr. art. 122, paragraph 1, of the Privacy Code). They are not used for other purposes and are normally directly installed by the Holder or manager of the web site. They can be subdivided in navigation or session Cookie, which guarantee the normal navigation and use of the web site (allowing, for example, to realize a purchase or to authenticate themselves to enter reserved areas); analytic Cookie, assimilated to technical Cookie where directly used by the manager of the site to collect informations, in joint structure, about the number of Customer and about how they visit the same site; functionality Cookie, which allow to the Customer the navigation according to a selection of a series of criteria (for example, the language, selected products for the purchase) to improve the service rendered by the same. For the installation of the Cookie it is not demanded the prior consent of the Customers.

Outlining Cookie

Outlining cookie are used to create relative profiles of the Customers and also to send advertising messages in line with the preferences manifested by the same during the web navigation. In reason of the particular invasiveness that such devices can have within the private sphere of the Customers, the European and Italian norm provide that the Customer must adequately be informed on the use of the same and express its own valid consent. To them refers the art. 122 of the Privacy Code were it provide that "the filing of informations in the terminal of a contractor or of a Customer or the access to informations already stored are allowed only at the condition that the contractor or the Customer has expressed its own consent after have been informed with the simplified modalities of which in the art. 13 of the Privacy Code, paragraph 3".

B- Cookie of First and Third part

An ulterior element to be considered, for the correct definition of the subject in question, is that subjective. It is necessary, to consider the different subject that installs Cookie on the terminal of the Customer, according as it is the same manager of the site that the Customer is visiting (that can be synthetically indicated as "publisher") or of a different site that installs Cookie for the first (c.d. third parts).

Cookies of first part

Are those created and readable from the site which created them.

Cookies of third part

Are those created and readable from dominions external to the site and whose data are stored in the third subject.

C- Temporary Cookie and Persistent Cookie

Depending on the duration (expiration) we distinguish two typologies of Cookies:

Temporary Cookies (or of session)

Temporary Cookies have not due date, and are canceled when the customer finishes the navigation session or close the browser.

Persistent Cookies

Persistent Cookies all have a due date and remain in the device of the customer also when he has finished the navigation session or after having closed the browser. They can be read from the site which has created them in the successive visits to the same site.

3 - What kind of Cookies uses this Web Site?

This web site uses technical Cookie and outlining Cookie.

Technical Cookies

SitoVivo S.r.l. uses technical Cookies, directed to:

o guarantee the correct functioning of the web site, which without the experience of navigation of the Customer would not be pleasant;
To save the session of the Customer and to make other activities strictly necessary to the functioning of the same, for example, in relation to the distribution of the traffic.

When the Customer uses the instrument of Annulment of the Consent of SitoVivo S.r.l. that is possible to reach to this address http://www.sitovivo.com/opt-out-eng.php, will be installed a technical cookie to remember the preferences of the consent of the Customers.

Outlining Cookie of first part

Suite SitoVivo

The cookie installed by SitoVivo S.r.l. and by those who uses SitoVivo Suite are mainly owner Cookie which generate the relationships on the interactions of the Visitors with the web sites. This Cookie are used in order to memorize informations that allow the personal identification of the Customers.

A - Monitoring

It is possible to monitor the behavior on this web site of the identified Customer and that has given consent to the monitoring.

Collected informations: seen pages, date and starting time, duration, chat, reached object, source, (or referer), browser used.

As indicated in the Privacy Policy Informative, the following information can be used for statistics activities, for outlining activities and to send informative and promotional communications.

B - SitoVivo Modules

The Customer, compiling the contact forms with their own data in the web site, agrees to their use to answer to the requests of informations, of quotes, or any other nature indicated in the title of the forms and to send e-mail in line with the preferences of the Customers.

Collected Personal Data: name, last name, company, city, web site, e-mail, telephone number.

As indicated in the Privacy Policy Informative, the following informations can be used for statistics activities, for outlining activities and to send informative and promotional communications.

C - Email marketing

With the compiling of the SitoVivo modules, the e-mail address of the customer is automatically placed in a list of contacts to which informative and promotional communications could be transmitted also in line with the preferences manifested by the customer during the navigation on the net. For more informations consult the Privacy Policy Informative.

D - Assistance on-line

The SitoVivo Suite has a live chat service, through which it is possible to know some of the informations of the client, such as IP address, visited pages, time of navigation, used browser. When the Customer interacts with an operator of the on-line assistance service, could communicate data such as name, last name, e-mail, telephone address. As indicated in the Privacy Policy Informative, personal data can be used for statistics activities, for outlining activities and to send informative and promotional communications.

Outlining Cookie of third part

Social network plug-in and external platforms

These services allow to make interactions with the social network, or with other external platforms, directly from the pages of this web site. The acquired interactions and informations from this web site are in any case subjected to the customer privacy formulation relative to any social network.
In the case it installed a service of interaction with the social network, it is possible that, even in the event the Customers do not use the service, the same collect traffic data relative to the pages in which it is installed.

Like button and social widget of Facebook (Facebook, Inc.)

The "Like" button and the social widget of Facebook are services of interaction with the Facebook social network, supplied by Facebook, Inc.

Collected personal data: Cookie and Data of use.
Place of treatment: USA
Privacy Policy: https://www.facebook.com/privacy/explanation
Opt Out: http://www.youronlinechoices.com/it/le-tue-scelte

Tweet button and social widget of Twitter (Twitter, Inc.)

The Tweet button and the social widget of Twitter are services of interaction with the Twitter social network, supplied by Twitter, Inc.

Collected personal data: Cookie and Data of use.
Place of treatment: USA
Privacy Policy: https://twitter.com/privacy
Opt Out: http://support.twitter.com/articles/20170405-your-privacy-controls-for-tailored-ads

Google Plus button and social widget of Google Plus (Google, Inc.)

Google Plus and social widget of Google Plus are services of social interaction supplied by Google Inc.

Collected personal data: Cookie and Data of use.
Place of treatment: USA
Privacy Policy: http://www.google.it/intl/it/policies/privacy/
Opt Out: https://support.google.com/accounts/answer/61416?hl=it

Linkedin button and social widget of Linkedin (Linkedin, Corporation)

The button and the social widget of Linkedin are services of interaction with the social network of Linkedin supplied by Linkedin Corporation.

Collected personal data: Cookie and Data of use.
Place of treatment: USA
Privacy Policy: https://www.linkedin.com/legal/privacy-policy
Opt Out: http://www.youronlinechoices.com/it/le-tue-scelte

Visualization of contents from external platforms

These services allow to visualize contents hosted external platforms directly from the pages of this web site and to interact with them.
In the case in which a service of this type is installed, it is possible that, even in case the Customers do not use the service, the same collect traffic data relative to the pages in which it is installed.

Widget video Youtube (Google, Inc.)

Youtube is a service of visualization of video contents managed by Google Inc. that allows to this web site to integrate such contents inside their own pages.

Collected personal data: Cookie and Data of navigation and use.
Place of treatment: USA
Privacy Policy: http://www.google.it/intl/it/policies/privacy/
Opt Out: https://support.google.com/accounts/answer/61416?hl=it

Video Vimeo (Vimeo, LLC)

Vimeo is a service of visualization of video contents managed by Vimeo, LLC that allows to this web site to integrate such contents inside their own pages.

Collected personal data: Cookie and Data of use.
Place of treatment: USA
Privacy Policy: https://vimeo.com/privacy
Opt Out: https://vimeo.com/cookie_policy

Advertising

These services allows to use the Data of the Customer for commercial communication purposes in different advertising shapes, such as the banner, also in relation to the interests of the Customer.
It does not seem that all the Personal Data are used for this purpose. Data and conditions of use are indicated as follows. Some of the services indicated below could use Cookie to identify the Customer or to use the technique of the behavioral retargeting, that is to visualize personalized advertising announcements based on the interests and on the behavior of the Customer, identified also outside this web site. To have more information about it, we suggest to verify the Privacy Policy Informative of the corresponding services.

Google AdWords (Google Inc.)

Google AdWords is an advertising service supplied by Google Inc.

Collected personal data: Cookie and Data of use.
Place of treatment: USA
Privacy Policy: http://www.google.com/policies/technologies/ads/
Opt Out: https://www.google.it/settings/ads

Facebook Ads (Facebook Inc.)

Facebook Ads is an advertising service supplied by Facebook Inc.

Collected personal data: Cookie and Data of use.
Place of treatment: USA
Privacy Policy: https://www.facebook.com/about/ads/
Opt Out: http://www.youronlinechoices.com/it/le-tue-scelte

Remarketing and Behavioral Targeting

These services allow to this web site and to its partners to communicate, to optimize and to serve advertising announcements based on the passed use of this web site of the customer.
This activity is carried out tracing the Data of Use and the use of Cookie, informations sent to the partner to which the activity of remarketing and behavioral targeting is connected.

AdWords Remarketing (Google Inc.)

AdWords Remarketing is a service of Remarketing and Behavioral Targeting supplied by Google Inc. that connects the activity of this web site to the network of advertising AdWords and the Cookie Doubleclick.

Collected personal data: Cookie and Data of use.
Place of treatment: USA
Privacy Policy: http:www.google.com/inl/it/policies/privacy/
Opt Out: https://www.google.it/settings/ads

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a service of Remarketing and Behavioral Targeting supplied by Facebook, Inc. that connects the activity of this web site to the network of advertising Facebook.

Collected personal data: Cookie and Data of use.
Place of treatment: USA
Privacy Policy: https://www.facebook.com/about/privacy/
Opt Out: http://www.youronlinechieces.com/it/le-tue-scelte

Facebook Custom Audience (Facebook, Inc.)

Facebook Custom Audience is a service of Remarketing and Behavioral Targeting supplied by Facebook, Inc. that connects the activity of this web site to the network of advertising Facebook.

Collected Personal Data: Cookie and Email.
Place of treatment: USA
Privacy Policy: https://www.facebook.com/about/privacy/
Opt Out: http://www.youronlinechices.com/it/le-tue-scelte

Remarketing with Google Analytics for the advertising display (Google Inc.)

Google Analytics for advertising display is a service of Remarketing and Behavioral Targeting supplied by Google Inc. that connects the tracing activity carried out by Google Analytics and its Cookie with the network of advertising AdWords and the Cookie Doubleclick.

Collected Persona Data: Cookie and Data of Use.
Place of treatment: USA
Privacy Policy: http://www.google.com/intl/it/policies/privacy/
Opt Out: http://www.google.com/settings/ads

Statistics

The services contained in this section allow the Holder of the Treatment to monitor and analyze the traffic data and serve to hold trace of the behavior of the Customer.

Google Analytics (Google Inc.)

Google Analytics is a service of web analysis supplied by Google Inc. ("Google"). Google uses the collected Personal Data to trace and examine the use of this Application, to compile report and to share them with the other services developed by Google. Google could use the Personal Data to contextualize and personalize the announcements of its own advertising network.

Collected Personal Data: Cookie and Data of Use.
Place of treatment: USA.
Privacy Policy: http://www.google.com/intl/it/policies/privacy/
Opt Out: https://tools.google.com/dlpage/gaoptout?hl=it

4- How is lent the Consent?

Customer can express its own consent as indicated in the banner, that is:
by making a sliding action;
by clicking on one of the link inside the page;
by clicking (preferably) on the "OK" button.

If the Customer does not interact with the modules of the consent and exit from the informative closing it or continuing the navigation in the site, it lends the consent for all the Cookie.

5- How to manage Cookie inside the Browser?

Chrome

Execute the Browser Chrome
Click on the menu in the bar of instruments of the browser near the window of insertion of the URL for the navigation
Select setting
Click on Show Advanced Setting
In the section "Privacy" click on the button "Content Setting"
In the section "Cookie" it is possible to modify the following setting of the Cookie:
1. Consent the saving of the data in local
2. Modify local data only till the closure of the browser
3. prevent to sites to set Cookie
4. Block the cookie of third parties and the data of sites
5. Manage the exceptions for some Internet site
6. Elimination of one or all the cookie

For further informations visits the dedicated page on the site google.com

https://support.google.com/accounts/answer761416?hl=it

Mozilla Firefox

Execute the Browser Mozilla Firefox
Click on the menu in the bar of instruments of the browser near the window of insertion of the URL for the navigation
Select Options
Select the Privacy panel
Click on Show Advanced Setting
In the section "Privacy" click on the button "Content Setting"
In the section "Tracking" it is possible to modify the following setting of the Cookie:
1. Ask to sites to do not effectuate any tracking
2. Communicate to sites the availability to be tracked
3. Do not communicate any preference on the tracking of personal data
4. From the section "Chronology" it is possible:
a. Enabling "Use Personalized Settings", select to accept the cookie of third parties (always from the site more visited or never) and to store them for a determined period (until their expiration, at the closure of Firefox or to ask every time)
b. Remove the single cookie stored

For further informations visits the dedicated page on the site mozilla.org

https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie

Internet Explorer

Execute the Browser Internet Explorer
Click on the button Instruments and choose Internet Option
Click on the board Privacy and in the section Settings, modify the sliding device according to the action wished for the cookie:

1. Block all the Cookie
2. Allow all the Cookie
3. Selection of sites from which obtain cookie: to move the cursor in a middle position to not block or consent all the cookie, press therefore on Site, in the board Web Site Address insert a Web Site and then press Block or Allow.

For further informations visits the dedicated page on the site microsoft.com

http://windows.microsoft.com/it-it/windows-vista/block-or-allow-cookies

Safari

Execute the Browser Safari
Click on Safari, select Preferences and press Privacy
In the section Block Cookie specify how Safari must accept the cookie from the Internet Site
To visualize which site have stored the cookie click on Details

For further informations visits the dedicated page on the site apple.com

https://support.apple.com/it-it/HT201265

Safari iOS (mobile devices)

Execute the Browser Safari iOS
Touch Settings and then Safari
Touch on Block Cookie and choose between the several options: "Never", "Of third parts and advertiser" or "Always"

For further informations visits the dedicated page on the site apple.com

https://support.apple.com/it-it/HT201265

Opera

Execute the Browser Opera
Click on Preferences then on Advanced and last on Cookie
Select one of the following options:

1. Accept all the cookie
2. Accept all the cookie only from the site you are visiting: the cookie of third parts and that are sent from a different dominion from the one you are visiting will be refused
3. Never accept cookie: all the cookie will be never saved

For further informations visits the dedicated page on the site opera.com
http://help.opera.com/windows/12.10/it/deleteprivate.html

less recent browser (instructions available in English)

Elimination of cookie Flash

In order to modify its own settings to (eventual) cookie Flash it is possible to visit the following web page:

Disablement of cookie Flash

http://www.macromedia.com/support/documentation/it/flashplayer/help/settings_manager02.html#118539

6- Services for the Management of the Outlining Cookie of third parts

SitoVivo S.r.l. - 49/A Nino Arcidiacono street – 95018 Riposto (CT) – Email: info@sitovivo.com

Since the installation of Cookie and other tracking systems operated by third parts through the services used in this web site can not technically be controlled by the Holder, every specific reference to Cookie and tracking systems installed by third parts is to be considered indicative. In order to obtain complete informations, consult the Privacy Policy of the eventual third services listed in this document.

Seen the objective complexity linked to the identification of the technologies based on Cookie and to their tight integration with the web functioning, the Customer is invited to contact the Holder in case he wants to receive any in-dept-analysis on the use of Cookie and the eventual use of the same – for example by third parties – through this site.

7- Holder of the Treatment of Data

For further information on outlining cookie of third parts and on how not accept them or disabling them, (available only in English):
http://www.youronlinechoices.eu
http://www.aboutads.info/choices

8- Annulment of the Consent

If you desire to disable the outlining cookie of SitoVivo Suite you can do it at this address:

http://www.sitovivo.com/opt-out-eng.php

Informative on Cookie